TROUBLESHOOTING YOUR

PROFESSIONAL PRACTICE OR BUSINESS

Examination

Central Institute for Educational Advancement

Copyright 2009

Student Name ______________________________

Address ___________________________________

City _________ State __ Zip _______________

Phone (__)___________ Email _______________ 

Type of Professional License ____________________________

License #  ___________________________________________

I have personally read the material for this course and have answered the questions on this examination.

_________________________________        ____________

Signature                                                                                       Date

(Circle the letter of the correct answer)

1). If you own or manage a business you must accept responsibility.

a). True        b). False

2). Morality deals with right and wrong issues.

a). True        b). False

3). Wants and needs are basically the same thing.

a). True        b). False

4). When you judge someone reflectively you are comparing them to yourself.

a). True        b). False

5). If you do it, you probably won’t get caught

a). True        b). False

6). Some employees work better in an environment of

a). industrial chaos                    b). solitude

c). social interactivity               d). both b & c

7). Cheap help isn’t always cheap help.

a). True        b). False

8). Product knowledge is secondary to service knowledge.

a). True        b). False

9). When you are being sued you should always 

a).troubleshoot your practice or business                 b). work harder

c). retain an attorney                                                  d). none of these answers

10). Reputation and experience are important when evaluating consultants.

a). True        b). False

11). Equity is another word for how valuable something is.

a). True        b). False

12). “Teachability” is not worth much.

a). True        b). False

13). What someone does for their own personal entertainment speaks of who they really are.

a). True        b). False

14). Your attitude toward debt determines how you manage your business.

a). True        b). False

15). If you don’t cheat on your taxes you won’t get caught.

a). True        b). False

16). Passion is an emotional investment in your business or profession.

a). True        b). False

17). Generally, you will most likely never get caught doing “it”.

a). True        b). False

 18). A potential employee’s goals might be

a). a good thing                 b). a bad thing

c). both a & b                    d). none of these answers

19).  The three most important things to determine in an interview are

a). dreams, desires and feelings                   b). values, goals and religion

c). entertainment, values and goals             d). none of these answers

20). Keeping the client first generally prevents cheating.

a). True        b). False

21). When you strike up a deal, always memorialize it accurately in writing.

a). True        b). False

22). Passive people do not need goals.

a). True        b). False

23). Some employees will help enhance your business or practice by what they can bring to it from a different perspective than yours.       

a). True        b). False

24). When you are having relational problems you should hire an attorney.   

a). True        b). False

25). How a person entertains themselves generally speaks to their personal integrity and character.

a). True        b). False

26). What is the most important thing you learned from this course?  (Your answer is worth 10% of your grade).