Small Business Management
Examination
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After you have read the text of the course you may print and take this test.  

To qualify for the diploma program offered in conjunction with this text by the Central Institute for Educational Advancement, you must complete the following written examination and return it to the Central Institute for Educational Advancement. A grade of 70% or more of the questions answered correctly will be considered a passing grade. A Diploma in Small Business Management will be awarded at no additional cost to the satisfactorily completed student.

True or False

1). A monitor helps you see what the computer is doing TRUE FALSE

2). The first few days of employment are relatively unimportant

TRUE FALSE

3). Instructions for operating various office equipment should be kept in a file.

TRUE FALSE

4). Software and programs are generally synonymous terms.

TRUE FALSE

5). WWW stands for world wide web

TRUE FALSE

6). Organization is a primary aspect of running a profitable efficient business.

TRUE FALSE

7). The printer controls a little white arrow on the screen. TRUE FALSE

8). Never try to control the employee without motivating or empowering the employee also.

TRUE FALSE

9). The internet is the wiring between the scanner and the computer

TRUE FALSE

 

10). Communications must be thorough and consistent in order to be effective.

TRUE FALSE

11). The keyboard is the device that helps you give commands to the computer.

TRUE FALSE

12). It is not wise to have another employee or partner attend the interview of a potential employee.

TRUE FALSE

13). Personal computers cannot be coupled together to make a network of computers.

TRUE FALSE

14). Incoming communication must be monitored thoroughly.

TRUE FALSE

15). Clicking on the mouse generally destroys the various abilities of the computer

TRUE FALSE

16). When dismissing an employee, it is best to set an example by firing them in front of the other employees.

TRUE FALSE

17). The printer produces documents generated by your computer software

TRUE FALSE

Fill in the Blanks

18). Putting together a printed ____________ of such benefits and ______________ may be very useful in helping this part of the conversation ______________ smoothly.

19). Operating a business that is ___________________ to all government standards and regulations can be an extensive and __________________ project in itself.

20). The best way to secure a __________ working relationships with your employees (full or part time help) is to have a solid ______________________ to work from.

21). If your business does not produce a line of tangible _____________ (some form of merchandise) or a needed service, you have ______________ to offer the marketplace.

22). The process of ________________ job responsibilities is an _________________ one, and not to be accomplished without strong considerations of all the _______________.

23). Always allow room in your outgoing _______________ for _______________ from the receiver.

24). When you produce a _______________ only to the general ________________ you may be generally referred to as a _______________ or merchandiser.

Multiple Choice

25). Ideally , the product of any business should be both

a] small and compact

b] preferable and predictable

c] solid and attractive

d] none of the above

26). Employer/employee relationships stay in tact because of which two basic elements

a] love and concern

b] deceit and destruction

c] intimidation and overpowering

d] none of the above

27). A printed job description states

a] the expectations of the employer

b] the history of the business

c] the compensation s to the potential employee

d] both a & c

28). The qualified manager must have

a] both feet on the ground

b] spoken out appropriately

c] been properly educated

d] an intimate working knowledge of the business

 

E-mail your examination answers here!

You may either mail the printed exam to our address below with the course fee of $ 35.oo (US Funds) in the form of a money order. Or, you may e-mail the answers to us along with credit card number information (MC or VISA only).
 
CENTRAL INSTITUTE
FOR EDUCATIONAL ADVANCEMENT 
P.O. Box 750491 Dayton, Ohio 45475-0491