EXAMINATION Circle the word True or the word False to correctly define each of the following statements. 1).
Usually a faxed note or an e-mail message from the funeral director is all that is needed to communicate the schedule of funeral
services to the clergy. True False 2). Clergy began to loose status in the community during the
1960s primarily due to passivity. True False 3). The funeral industry has seen very few changes during
the last two decades. True False 4). There is a wide open field of ministry available for the clergy
at the local funeral home. True False 5). Precise and accurate communication is the key to
a functioning relationship between funeral directors and the clergy. True False 6). There
is no hope for the future of the funeral home being bought out by the corporate conglomerates. True False
7). The majority of funeral homes are still multigenerational or family owned operations. True
False 8). Most clergy are subject to chronic problems with alcohol and substance abuse. True
False 9). In the 1970s funeral directors started becoming more aggressive in the area of merchandising
and care giving. True False Circle the letter of the correct statements to each of the following
statements. 10). A certain factor that may influence if the casket will be open during a funeral service at church
is: a. The deceaseds familys preference b. The weather outside c. The liturgical and/or denominational regulations
d. Both a. & c. 11). The central purpose of the funeral director in the actual funeral service is to be a.
an emotional ringleader b. in the limelight constantly c. a facilitator and coordinator d. totally unseen
12). Experience and a quality character make a good a. mourner b. caregiver exceptional c. out of town florist
frustrated d. excuse for living longer 13). Most funeral homes are operated a. at a very acceptable
level of integrity b. on unleaded gasoline c. into the ground d. none of the above 14). A funeral director
should communicate known frictions in the family they are serving a. to local law enforcement agencies b. to no one
c. to the selected clergy for the funeral d. both a. & b. NAME ____________________________ ADDRESS
_________________________ CITY ___________ STATE __________ ZIP ________ PHONE( )__________ Funeral Director
License # ______ Embalmer License # ______ Soc. Sec. # _____________________ I have read the provided materials
and have personally answered the questions on this examination. _________________________________ Signature
Date Please return the examination only to: Central Institute for Education Advancement
P.O. Box 750491 Dayton, Ohio 45475-0491
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