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EXAMINATION
Circle the word True or the word False to correctly define each of the following statements.
1).
Many funeral directors learn how to balance the two primary mentalities of the funeral process
TRUE FALSE
2).
To a crisis operator satisfaction for a job well done is rarely obtained
TRUE FALSE
3). The motto of a crisis
operator is No one does it like me
TRUE FALSE
4). To most carefree captains the bottom line doesnt matter.
TRUE FALSE
5). Two carefree captains in a partnership will work great every time.
TRUE FALSE
6).
One of the primary concerns of most funeral directors is business and personal image.
TRUE FALSE
7). Government
regulatory agencies are the overseers of worry.
TRUE FALSE
8). Families who choose cremation usually do so
more out of preference rather than economics.
TRUE FALSE
9). The primary job of the funeral director is to
be a facilitator and coordinator.
TRUE FALSE
10). Most people are eager to pick up advertising novelties at
your funeral home.
TRUE FALSE
11). The general public is keenly interested in how nice your facility looks.
TRUE FALSE
12). The major casket companies do not appear to be worried about the changes in the funeral industry.
TRUE FALSE
13). Quick thinking and quick decisions will help a funeral director stay ahead of the changes
coming in the funeral industry.
TRUE FALSE
14). Diet and metabolism have nothing to due with the way we handle
stress.
TRUE FALSE
15). Having someone to hold you accountable to the boundaries you set for your life can
be very helpful.
TRUE FALSE
16). Revisiting your priorities and goals will not help your stress diminish a
bit.
TRUE FALSE
Circle the letter of the correct statements to each of the following statements.
17).
Our culture has continually tried to
a. incorporate grief into its welfare system
b. hide the dead and the dying
c.
go back to the 1960s
d. socialize funeral service
18). Practicing your faith on a daily basis
a. will get
very boring very quickly
b. is necessary to get out of debt
c. will take you years to perfect
d. give you personal
definition
19). The rise in the cremation rate has caused
a. an explosion of new cremation oriented products
b.
trouble in the government
c. a world of hurt to hearse manufacturers
d. both a & b
20). The crisis operator
perceives every death call as
a. just another number on the books
b. a series of phone calls
c. the very last
funeral that will happen
d. a crisis in motion
NAME ____________________________
ADDRESS _________________________
CITY ___________ STATE __________
ZIP ________ PHONE( )__________
Funeral Director License # ______
Embalmer
License # ______
Soc. Sec. # _____________________
I have read this book and all the provided materials and have
personally answered the questions on this examination.
_________________________________
Signature of
Licensee Date
Please return the examination only to:
Central Institute for Education Advancement
P.O.
Box 750491
Dayton, Ohio 45475-0491
You will receive a letter of course completion within 14 business
days of the examination being received at our office.
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